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How txlottery Handles Your Personal Information

txlottery collects only what it needs to run your account — identity verification, payment details like PayPal or Venmo, and activity records tied to your session. This policy explains what we collect, why we collect it, and what you can do about it.

No data sold to third partiesPayPal & Venmo transaction privacyAccount-level data controlsUS-applicable data standardsContact us to request changes
txlottery How txlottery Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove data tied to your account, our support team handles those requests directly. You don't need to file a formal complaint elsewhere first — just contact us through any of the channels below and we'll walk you through the process. Response times vary by request type, but we aim to acknowledge every data inquiry within two business days.

Team online

Live Chat

Start a live chat session from your account dashboard to ask about data held under your profile, request corrections, or flag a privacy concern.

Email Support

Send a detailed data request to our support address. Include your account username and the specific records you want reviewed, corrected, or deleted.

Account Settings

Several data preferences — communication opt-outs, session history visibility — are managed directly inside your account settings without needing to contact support.

DATA PRACTICES

How We Protect and Manage Your Account Data

Data protection at txlottery is built around four concrete practices: encryption in transit, limited internal access, defined retention windows, and a clear path for you to act on your rights. Your payment history — whether through PayPal, Venmo, or Play+ — is stored in encrypted form and only accessible to account and compliance staff when a specific operational need exists. We don't keep data longer than required by the applicable state framework governing your account.

Encryption in Transit All data moving between your device and our servers travels over SSL encryption, including login sessions, payment confirmations, and any form submission on the account portal.
Retention Limits We keep your account records only as long as state law or our operating requirements demand. Once that window closes, data is deleted or anonymized on a scheduled basis.
Cookie Controls We use cookies to keep your session active and to remember account preferences. You can adjust cookie permissions in your browser settings at any time without losing account access.
Internal Access Policy Access to personal account data inside txlottery is role-restricted. Support agents see only what they need to resolve your request; broader records require a compliance-level reason.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how your data is handled. If yours isn't here, reach out through live chat or email and we'll respond with the specifics tied to your account.

We collect your name, date of birth, contact details, and government-issued ID for identity verification. Payment data — like your PayPal or Venmo transaction references — is also recorded to maintain your account history.

No. We do not sell personal data. Third-party vendors we use — for identity checks or fraud screening — are under contract to use your data only for that specific task, nothing broader.

Contact support through live chat or email, include your account username, and specify what records you'd like. We'll acknowledge the request within two business days and outline the next steps.

Yes, within the limits state law sets. Some records must be retained for compliance. We'll tell you clearly which data we can delete immediately and which must stay on file and for how long.

Transaction references and timestamps are stored encrypted in our systems. Full payment credentials are never stored on our servers — those stay with PayPal or Venmo under their own security frameworks.

Session cookies are needed to keep you logged in. Preference cookies can be adjusted in your browser settings. Turning off non-essential cookies won't lock you out of your account or payment options.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.